COVID-19 Related Shared Commitments, Terms & Conditions

Being indoors and within 6 feet of others increases risk of exposure. While properly fitted face masks, increased ventilation/airflow, cleaning/disinfecting protocols and other precautions may help to create a safer environment, they do not remove risk entirely. Clients must understand and assume risks associated during time spent indoors in the suite and massage studio prior to booking their appointment.  

Please notify me if you have received a vaccination shot within the last 48 hours of their appointment, as we may adjust the session to account for any potential immune responses or pain/swelling at the injection site. (We will verbally go over common immune system responses to vaccine before their appointment. And make sure they know pressure and other adjustments that will be happening before any hands on work begins).

The following guidelines are currently in effect during the COVID-19 pandemic:

  • All applicable Virginia guidelines for current Safe at Home Phase and any current Executive Orders must be followed. Virginia is currently following Phase 3 Safer at Home Guidelines (pages 1-4, 27-29 apply for massage)

  • No food or beverage can be offered to clients currently

  • All touched surfaces will be wiped down between clients using EPA-registered disinfectant specific for use against SARS-CoV-2 (the virus that causes COVID-19).

  • Properly fitted, approved face masks fully covering your mouth and nose must worn by both client and massage therapist at all times. (Approved masks include 3 ply cloth face masks, ASTM Level 3 procedural/surgical masks, KN95 masks. and K94 masks. Individual masks are available for purchase (1 per client) and can be brought outside to you before your appointment if you do not have one.

  • Front door to suite and massage studio will remain locked, as the waiting areas are currently closed. Client must call upon arrival to verbally review COVID-19 screening questionnaire before entry to suite and massage studio.  Clients are not permitted to enter indoors without a properly fitting, approved face mask.

  • COVID-19 screening questionnaire done by phone prior to client entering must include the following questions:

    • Appointments need to be cancelled or rescheduled if you currently experiencing any of the following symptoms:  

      • A new fever (100.4°F or higher) or a sense of having a fever 

      • A new cough that you cannot attribute to another health condition

      • New shortness of breath or difficulty breathing that you cannot attribute to another health condition 

      • New chills that you cannot attribute to another health condition.

      • A new sore throat that you cannot attribute to another health condition

      • New muscle aches (myalgia) that you cannot attribute to another health condition, or that may have been caused by a specific activity (such as physical exercise) 

      • A new loss of taste or smell 

      • A positive test for the virus that causes COVID-19 disease within the past 10

      • Close contact (being within 6 feet for a total of 15 minutes or more over a 24-hour period, or having direct exposure to respiratory secretions) with someone with suspected or confirmed COVID-19 within the last 14 days

    • During your time in the suite and massage studio, client and massage therapist agree to: 

      • Immediately notify client or massage therapists if symptoms of COVID-19 develop 

      • Practice proper hand hygiene

      • Except during your massage where touch is required and distancing is not an option, appropriate physical distance will be maintained as much as possible (at least 10 feet for establishments with physical activity, singing, or cheering and at least 6 feet for all other settings), 

      • Limit physical contact between yourself and others, as much as possible

      • Wear a face covering when entering, exiting, traveling through, and spending time inside the venue/facility